About Alderon Medical

A telehealth primary care practice being built around the relationship.

Alderon Medical is being built as a relationship-centered telehealth primary care practice for adults age 18 and older, designed around a simple idea: convenient access should make it easier to build continuity with a clinician—not replace continuity with disconnected visits.

  • Relationship-centered
  • Telehealth-first
  • Built for continuity

The Alderon model

Pre-launch model
Alderon Medical telehealth primary care practice
Access Virtual Care model designed around real life
Relationship Ongoing A relationship intended to build over time
Coordination Connected Local coordination when needed
Clinical Care Evidence-Based Care designed around evidence and judgment
The goal Make primary care easier to access without making it less personal.
A model designed around sustained relationships
Technology planned to reduce unnecessary friction
Clinical judgment remains central

Why Alderon Exists

A telehealth primary care practice should still feel like primary care.

Technology can make healthcare easier to reach, but convenience alone does not create good primary care. Alderon is being built around continuity, thoughtful communication, clinical context, and responsibility for what happens after the appointment.

The model has a strong clinical foundation: The Agency for Healthcare Research and Quality describes high-quality primary care around whole-person care, access, comprehensiveness, coordination, and continuity through sustained relationships.

01

Access without fragmentation

The model is intended to reduce barriers to seeing a clinician without turning every new concern into a completely separate healthcare encounter.

02

Prevention before crisis

Primary care has value long before someone feels seriously ill. Screening, risk reduction, medication management, and early treatment can influence health for years.

03

Context that follows the patient

Medications, prior results, chronic conditions, preventive needs, referrals, and new symptoms can become more useful when they remain part of one continuing clinical story.

04

Follow-through after the visit

Laboratory results, referrals, medication response, hospital follow-up, and changing symptoms should have a clear path back into an established care relationship.

Our Values

The principles behind the Alderon experience.

01

Trust

Build around clear communication, realistic expectations, and clinical recommendations patients can understand.

02

Accessibility

Use telehealth and thoughtful workflows to reduce unnecessary friction between patients and care once services are operational.

03

Clinical Excellence

Plan care around evidence, clinical judgment, patient safety, and appropriate limits.

04

Simplicity

Make care pathways, next steps, communication, and expectations easier to understand.

05

Lasting Relationships

Build the care model around continuity rather than treating every visit as an isolated transaction.

The Alderon Care Model

Primary care is broader than treating today’s symptom.

Alderon’s telehealth primary care practice is being designed to connect preventive care, chronic-condition management, appropriate acute concerns, medications, health programs, and transitions after hospital care within one longitudinal relationship.

Once services are live, when a health need falls outside what can safely or appropriately be handled virtually, the care plan may include local testing, imaging, examination, specialty consultation, or a higher level of care.

The planned care model can include

  • Preventive screening and health maintenance
  • Medication management
  • Chronic-condition follow-up
  • Appropriate same-day concerns
  • Post-discharge transitional care
  • Focused health programs
  • Local coordination when needed

Telehealth-First

Technology is the access point—not the point of the practice.

Alderon plans to use telehealth because many primary-care conversations, medication reviews, preventive visits, chronic-condition follow-ups, result reviews, and selected new concerns may be managed without requiring the patient to travel to an office.

The purpose is not to force every health problem onto a screen. The model is intended to use the most appropriate setting for the clinical need while preserving continuity across settings.

The model is designed around:

  • Secure virtual visits and patient communication
  • Elation-based clinical onboarding and patient record workflows at launch
  • Local laboratory coordination
  • Imaging when clinically indicated
  • In-person examination when necessary
  • Specialist referrals
  • Ongoing follow-up after outside care
SM
Founder & CEO Dr. Shane Mass, DMSc, PA-C Physician Associate

Founder & CEO

A practice shaped by frontline clinical care.

Alderon Medical was founded by Shane Mass, DMSc, PA-C, a physician associate whose clinical background includes emergency medicine, trauma, and critical-care environments. That experience helped shape the developing practice model around prevention, earlier intervention, continuity, clear communication, and helping patients navigate what happens next.

Meet the Founder

Our Organization

Alderon Medical is the patient-facing identity of SMPA Medical One.

Legal entity

Alderon Medical is operated by SMPA Medical One, LLC, doing business as Alderon Medical. The Alderon Medical name is used for the patient-facing practice while the legal entity remains responsible for applicable contracts, billing, compliance, and business operations.

Alderon Medical

Interested in a primary-care relationship designed to continue.

Alderon is building a telehealth primary care practice for adults age 18 and older around accessible care, clinical judgment, prevention, coordination, and relationships that become more useful over time.