Website Accessibility

Accessibility at Alderon Medical

Website accessibility is important to Alderon Medical. We want patients, prospective patients, caregivers, partners, and other visitors to be able to access and understand information provided through our website.

Alderon Medical is committed to identifying and reducing unnecessary digital barriers as the practice prepares to launch, and to improving the accessibility and usability of its public and patient-facing digital information over time.

  • Accessible design considerations
  • Alternative access when appropriate
  • Ongoing improvement
Digital Accessibility Ongoing
Website accessibility at Alderon Medical
Navigation Keyboard Accessible interaction where supported
Presentation Readable Contrast and clear page structure
Technology Assistive Compatibility considered over time
Assistance Alternative Help when a barrier is reported
Our approach Identify barriers, improve usability, and provide another path when needed.
Accessibility is considered as the website evolves
Assistance is available when a digital barrier is reported
Accessibility improvements are an ongoing process

Our commitment to website accessibility

Alderon Medical is committed to providing digital information in a manner that supports access for people with disabilities and users who may rely on assistive technologies or alternative methods of navigating the web.

Website accessibility is not a one-time project. Websites, browsers, assistive technologies, devices, content, and technical standards continue to change. Alderon therefore treats accessibility as an ongoing process of review, improvement, and response to reported barriers.

Our goal is to make important information about Alderon Medical, its services, patient resources, policies, and communication pathways reasonably accessible to the people who need them.

Website accessibility considerations

As the Alderon Medical website is developed and maintained, accessibility considerations may include areas such as:

  • logical page structure and heading order;
  • keyboard-accessible navigation and controls;
  • readable text and appropriate contrast;
  • meaningful link text;
  • text alternatives for meaningful images where appropriate;
  • forms and controls that can be identified and understood;
  • responsive presentation across different screen sizes;
  • compatibility considerations for commonly used assistive technologies.

The presence of this statement should not be interpreted as a representation that every page, feature, document, or third-party component has been independently certified as conforming to a particular accessibility standard.

Third-party websites and technology

Some Alderon Medical website functions may link to or rely on technology supplied by third parties. Examples may include Elation Health patient-facing systems, telehealth or scheduling tools, payment services, forms, maps, document viewers, communication systems, or other external services.

Alderon does not control every aspect of the accessibility of third-party platforms. If you encounter a barrier involving Elation or another third-party service reached through Alderon Medical, please let us know so that we can help identify a reasonable alternative, provide assistance, or communicate the issue to the applicable vendor when reasonably possible.

Alternative access to information

If a disability or digital accessibility barrier prevents you from obtaining information from the public website or using a patient-facing workflow, Alderon Medical will make reasonable efforts to provide the information or service through an appropriate alternative method when possible.

The appropriate alternative will depend on the information requested, the nature of the barrier, available technology, and the communication needs of the individual requesting assistance.

Accessibility Resources

Recognized guidance helps inform accessible web design.

Alderon’s ongoing website accessibility efforts may be informed by recognized accessibility guidance and evolving technical standards.

The World Wide Web Consortium publishes the Web Content Accessibility Guidelines, commonly known as WCAG. The U.S. Department of Justice also provides public guidance regarding web accessibility and the Americans with Disabilities Act.

Accessibility Assistance

Tell us if you encounter a website accessibility barrier.

If you have difficulty accessing information, navigating a page, using a website feature, or completing an online task because of a disability or accessibility issue, please contact Alderon Medical.

When possible, tell us which page or feature created the difficulty, what you were trying to accomplish, and the type of assistance you need.

Please do not include private medical information in a general website accessibility request.

Contact Alderon Medical

Continuous Improvement

Accessibility is part of maintaining the website.

Alderon Medical may update this accessibility statement as the website, technology, services, or accessibility practices change. Feedback about website accessibility helps us identify barriers that may not be apparent during routine design and review.

Alderon Medical is operated by SMPA Medical One, LLC, doing business as Alderon Medical.